Question 1

Why do I need this if my restaurant is already doing fine?

Accepted Answer

It increases average order value with visual upsell, reduces staff mistakes, and speeds up table turnover. It's an investment, not a cost.

Question 2

Does the customer need an app?

Accepted Answer

No. They scan the QR and order directly in the browser.

Question 3

What if the internet goes down?

Accepted Answer

The system is cloud-based and uses very little data. You can run it on 4G if the restaurant Wi-Fi goes down.

Question 4

Does it support Arabic and English?

Accepted Answer

Yes. The interface supports both languages and can switch automatically based on the guest's device language or by selection.

Question 5

What hardware do I need?

Accepted Answer

A printed QR per table and a screen in the kitchen. That's it. Tablets, terminals, and POS hardware are optional, never required.

Question 6

Can I keep my existing payment processor?

Accepted Answer

Yes. Syrianorder integrates with the major regional and global processors. Bring your own, we don't take a cut of the bill.